Description
Our Business
Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project are unique, and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.
We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.
About The Role
As a Hire Administrator you will be at the heart of our Wolverhampton branch, this role will bring you into daily contact with Selwood stakeholders, as well as our external client base.
Your focus will be to ensure administration for the Hire team runs smoothly and will include involvement in hires, completing purchase orders, creating invoices, and speaking directly with both customers and our internal teams.
This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.
What we are looking for:
* Demonstrable ability to maintain system accuracy and reduce queries, ensuring customers are responded to promptly and with the correct information.
* Confident with daily reporting, with the ability to review pending orders and any changes to existing orders.
* Strong attention to detail, to accurately record information on our systems at a fast pace.
* Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and professional manner.
* Willingness to learn and develop own skills, actively seeking to learn from others and be committed to developing upon the knowledge you already have.
* Knowledge of Microsoft Office, including Outlook, Excel, and Word.
* Knowledge of hire or booking systems would be beneficial.
* A previous background in the hire industry (or similar) would be advantageous, but not essential.
What we can offer you
We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
* Competitive salary
* Eligible for company bonus scheme (annual and quarterly payments)
* Medicash Scheme – medical expenses scheme (access to 24hour online GP services)
* Pension scheme with contribution based on total earnings not just salary
* 24 days holiday + 8 Bank Holidays
* Increasing annual leave entitlement with long service
* 3x your annual salary life insurance (DIS)
* Support for development and training
* Employee assistance programme (EAP) & access to Mental Health first aiders
* Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
* Employee referral scheme
This role is not open to Agencies – Please no calls or emails – Thank you.
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
As part of your recruitment journey, we are happy to support requests for reasonable adjustments
