Description
Are you looking for Flexible Part time job ?
Do you want a career at a company that’s going places?
Are you passionate about providing fantastic customer service? Do you like working in a team environment, while also being self-motivated and proactive?
If so, we have an exciting opportunity for you
About us:
This is a very exciting time to be joining Dudley Building Society as we are on a journey of growth and transformation. You will be joining a business who are dedicated to providing exceptional mortgage services to our customers and intermediaries..
Don’t worry if you have not done this before as full training will be provided.
Your day to day will be a bit like this:
Handling intermediary calls in a polite and timely manner, making referrals where necessary
Communicating with mortgage intermediaries to help submissions, provide updates and address inquiries.
Managing end to end processing of mortgage applications, including & coordinating with underwriters.
Ensuring all mortgage applications/offers and admin tasks are completed correctly and in a timely manner alongside policies and processes.
Providing suggestions and ideas on how the customer journey can be improved.
Being flexible and supporting colleagues within the Intermediary Support Team to achieve targets.About you:
To be successful in this role you will have:
A willingness to learn and grow
Attention to detail is essential to ensure accuracy and completeness of mortgage applications and related tasks.
Good organization skills to effectively manage workload and meet deadlines.
Strong communication skills, both verbal and written, to interact with customers, intermediaries, and other departments.
Strong teamwork skills to collaborate effectively with colleagues and contribute to a positive work environment.
Previous experience in mortgage administration or a related field is preferred but not required.
In Return
In return for providing a passionate and specialist service to our future, members and intermediaries, we offer:
A part time contract, hours to be discussed. We can be flexible on start and finish times and days worked.
Salary up to £22,500 per year (pro-rata for Part time)
Holiday allowance of 30 days per year +Bank holidays (pro-rata for Part time)
Moments that matter days (Think birthdays, weddings + time off for getting the keys to a new house or welcoming a grandchild!)
Pension contribution of up to 8% of salary
Life assurance 4x salary
Full Private Medical Insurance
Healthcare plan covering some of those day to day health bills like your dental and optical billsDiversity and Inclusion
Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique.
And that’s not all…
We’re recognised as a Great place to work, and there’s a reason for that. Check out our careers page for more information about what it’s like to join The Dudley team, who we are, what drives us, and why you should join
