Description
Parts Advisor (HGV)
Durham
£26,750 negotiable plus Bonus scheme
44 hours per week
Monday to Friday with rota Saturday work
Use of company vehicle if applicable
Duties:
- Professionally handle incoming calls to promote and secure parts sales.
- Work with suppliers to purchase parts at competitive prices while maintaining stock levels.
- Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.
- Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.
- Perform stock cleanses and manage internal transfers efficiently.
- Provide excellent customer service to local and national customers to encourage repeat business.
- Help in building a customer base and promoting the truck and trailer services.
- Manage cash and payment systems following company procedures, prioritizing safety.
- Work with the parts team to meet sales and delivery targets, including over-the-counter sales.
- Evaluate local market conditions and identify sales opportunities.
- Comply with health and safety procedures.
- Demonstrate the company’s core values in daily work.
- Collaborate with van drivers to ensure timely deliveries.
- Perform additional tasks to ensure smooth branch operations.
Key Specialist Skills and Knowledge:
- Commercial Truck & Trailer Parts
- Communication Skills
- Telephone Skills
- Computer Skills
- Customer Service
- Health & Safety Knowledge
If you are interested and would like to discuss further, please apply today.
If you do not hear from us in the first 2 weeks, please understand you have not been shortlisted for this role.
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