Food & Beverage Team Leader

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we’d love you to join us.
Were looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job.
Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance.
Hours:37.5 hours a week (full time). 5 days a week including weekends, bank holidays and school holidays.
Salary:£23,166
Duration:Permanent
Interview date:1st, 2nd and 5th October
For this role, youll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work hereReporting to the Food & Beverage Manager, you’ll be based at Hardwick Hall (Chesterfield, Derbyshire, S44 5QJ), a spectacular Elizabethan house filled with rich furnishings and tapestries. The Hardwick Estate is open every day, as well as the house and grounds there is a shop selling locally sourced gifts, a second-hand bookshop and The Barn restaurant.
What you’ll be doing
As a Team Leader, youll be giving day-to-day support to your team, to make sure theyre consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so youll need to be adaptable.
Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive can-do attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, youll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
Youll also be supervising the induction and training of colleagues, to help build a team thats dedicated to great service and to giving people a day to remember.
Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role.
Who we’re looking for
No experience is needed, but wed love to hear from you if youre:

• Friendly and adaptable, with a positive can-do approach.
• Enthusiastic and willing to learn.
• Apeople person, who cares about communicating well and giving great service.
• Aware of health and safety compliance.
• Aproblem solver, who can lead and support a team every day.

The package

The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

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