Compliance Assistant

New opportunity – Compliance Assistant – Glasgow base, Hybrid working

About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.

The Role

To post-holder will competently administer all service & compliance contracts on Bield’s Asset Management System. The Compliance Assistant duties include scheduling appointment visits and issuing tenant correspondence, monitoring progress against planned service programmes, recording/updating all service visit data, asset management, processing invoices as required, liaising closely with all members of Bield staff to ensure continuity of service.

The Candidate

This opportunity seeks a candidate with significant relevant experience in an administrative role within housing or similar service based sector. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have good IT skills in word processing, spread sheets and asset management systems and ideally have experience in working with a computerised repair/asset management system. You will have the ability to provide highly effective administrative & organisational skills to effectively prioritise, plan and coordinate a workload across a variety of buildings in different locations as well as a genuine interest in and an open flexible approach to the promotion of excellent standards of care for older people.

For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our portal.

We offer

Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:

– A competitive salary benchmarked within the market

– 34 days’ annual leave each year (including of public holidays) pro rata

– Access to a wide range of learning and development opportunities

– Contributory pension scheme with generous employer contributions

– Enhanced company sick and family friendly pay

– Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.

– Access to savings and borrowing via credit union

– Cycle to Work Scheme.

– Employee Assistance Programme and other initiatives to support your wellbeing

How to Apply

– Click “apply” to be directed to our Recruitment portal, where you will find further information and the opportunity to apply online.

– Follow the steps to complete the online application form taking care to complete each section fully and answer all questions.

– When you are happy with your application, click “Apply” and then “Continue” to submit your application. You will receive an email notification to confirm receipt.

– We will contact you by email, normally about a week after the closing date, to let you know if you will be invited to the next stage of the process – normally an interview, and we’ll confirm the arrangements with you at the time.

If you’d like further information or if you require this information in an alternative format, please call or email the HR team.

Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146