Description
iRecruit4 are currently recruiting for an exciting opportunity as a Sales Administrator within the dynamic Sales Order Processing team! In this role, you’ll take charge of the entire customer journeyfrom setting up new accounts to processing orders and ensuring seamless communication with clients.
If you’re ready to make an impact and thrive in a fast-paced environment, this is the perfect role for you!
Benefits:Monday to FridayOffice Hours£25,000k per annum
Profit related pay bonus25 Days Holiday + Bank Holidays
Private Health Care
Discounts on retailers and restaurantsPrivate Pension
Cycle to work scheme
Free parking
Electric charge points
Carbon neutral company
Responsibilities:
- Process orders from a shared inbox, advising customer of any price discrepancy or stock issue and delivery date
- Process orders taken over the telephone, advising delivery dates and stock availability
- Answer telephone queries from customers relating to price, stock levels or delivery issues
- Ensure customer pricing is up to date on Sage
- Ensure customer information is up to date on Sage and the CRM system
- Take part in product training and keep up to date with new products
- Contribute towards departmental KPIs
- Support the external Area Sales Managers with administrative tasks
- Carry out general administration duties related to a busy sales department
- Cross teamworking and support
Skills:
- Previous sales order processing experience is essential
- Customer focused with strong communication skills, both written and verbal
- Confident on the telephone and willing to be an active member of the call centre
- Accurate with high attention to detail
- Previous experience with Sage and CRM software – desirable
- Competent in use of Outlook and Excel
- Comfortable in policing sales pricing and discounts
- Ability to prioritise own workload and work to deadlines
- Confident in contributing to new ideas/solutions
- Embrace continual change
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