Customer Services Officer

Customer Services Officer – Part time – 9am – 15:30

Your new company
Hays are recruiting for a Customer Services Officer on a part-time basis for a reputable organisation in Telford. This is a varied an exciting role with an immediate start. Due to ongoing growth this role has the possibility of becoming permanent.
Your new role
As a Customer Services Officer your role will include:

• Act as the ‘first point of contact’ for visitors.
• Assist with public enquiries and requests for information, signposting to other services as necessary/appropriate.
• Managing Room bookings.
• Maintain the bookings diary, both electronically and manually.
• Raise invoices relating to room bookings promptly and accurately.
• Photocopying.
• Maintain appropriate stock levels of stationery, cleaning materials and equipment, managing restocking through purchase orders where required, checking-in deliveries and organising for the settling of invoices.
• Provide support for events and activities.
• Maintain the social media presence for the organisation.

What you’ll need to succeed

• Good communicator.
• Able to work on own initiative.
• Willingness and ability to work as part of a team.
• IT Literate – have experience of working with Word, Excel and Outlook.
• Ability to maintain a presence on key social media platforms.
• Ability to update and maintain websites.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4631933