Specialist Support Worker

Specialist Support Worker

Oak Paddock, Shrewsbury

£23,692.50 per annum

37.5 hours per week

About the role

Oak Paddock is a 4 bedded Crisis House based in Racecourse Lane, close to the Redwoods Centre in Shrewsbury. The remit is to support the Service Lead and the Team in providing therapeutic support to those referred by the Crisis Team and Community Mental Health Teams. We are looking to recruit a compassionate staff member to join our team to support people experiencing mental health crisis’s.

The benefits;

• 34 days annual leave, plus the option to purchase up to 5 additional days
• Birthday leave
• New Home leave
• Life assurance (3 x salary)
• Employee Assistance programme
• Employee Wellbeing programme
• Flexible Working options

About You

Roles and responsibilities

• Provide support to guests and to ensure the smooth running of the service under the guidance of the team supervisor/manager
• Reliable and punctual
• Prepare and cook simple but nutritious meals
• •Able to work flexibly within a 24hr Rolling Rota system, which will include weekend working and sleep in shifts
• A high level of professional integrity
• Committed to maintaining our high standards of care
• The ability to plan effectively to meet the needs of the service
• Deliver a high-quality standard of support in a person-centred manner
• Ensure all identified support needs are met
• Caring and sensitive Self-motivated
• Promote individual customers independence and choice
• To support customers in preparations to move on from Oak Paddock, liaising with care coordinators, crisis team, social workers, and other care providers.
• Staff must maintain the confidentiality of all customers and any staff information they become aware of.

Skills and knowledge

• A working knowledge of Mental Health legislation
• An understanding of mental health services, including prevention, early intervention, and crisis management
• Experience of working within a busy support environment
• Experience of keeping accurate and compliant records
• Good communication skills both verbally and non-verbally
• Good working knowledge of Microsoft IT applications
• Reliable and punctual
• Ability to maintain confidentiality
• Use of initiative
• Flexible approach

Working in a mental health crisis house it is essential and important that all mandatory training is up to date and staff have the skills to support in challenging situations that may arise. Training will be provided to the successful candidate to equip them with the skills and knowledge of working within a fast-paced environment. Candidates will preferably hold a Level 2 diploma in Health and Social Care though experience will also be considered, and full training given, and it is important that the successful candidate understands mental health legislation.

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

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