Description

Recruit Insure are looking for an Property Case Manager for a leading independent global insurance service provider.

Our client currently has an exciting opportunity for an Property Case Manager to join their TPA Team. This is a hybrid role and after probation period you will be expected to work 3 days in the office based in Birmingham and 2 days working from home.

The role involves providing first class customer service to their customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion.

Job Role:

  • Investigating, negotiating and agreeing settlement of claims in a professional manner
  • Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
  • Liaising with stakeholders overseas
  • Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
  • Ensuring time reporting and billing is compliant with internal standards, processing and systems
  • Ensuring invoices raised are accurate and timely
  • Liaising closely with other Adjusters where appropriate
  • Attend client review meetings

Key Skills:

• Excellent degree of knowledge of property related claims and principles

• Excellent communication skills, both oral and written, with the ability to articulate clearly and concisely

• High degree of IT competency and literacy

• Demonstrate personal and professional integrity and lead by example

• Good organisation / time management skills with experience of diary management

• Ability to work and contribute positively as part of a team and in isolation

• Ability to work accurately under pressure, adhering to deadlines and service standards

• Ability to use initiative and have a positive / enthusiastic attitude

· An ability to develop strong relationships both internally and externally is imperative.

· It would be desirable for candidates to be professionally qualified or working towards a professional qualification.

Perks and Benefits

  • Competitive salary
  • Enhanced contributory pension
  • Performance related bonus
  • • Flexible benefits
  • Enhanced family leave • Electric car scheme
  • Voluntary benefits schemes
  • Birthday holiday
  • Share purchase scheme with interest free loans
  • Career progression
  • Flexible working conditions

· Hours are Monday – Friday 9am – 5pm.

Apply now for the chance to work for a global leading insurance service with great training and progression opportunities!