Description
This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.
The Role
The role of the Client Services Administrator is to provide first class client care for clients of the business.
Key Responsibilities and OutputsProcessing of new business following all company procedures and processesMaintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and communityDeal with new and existing client communications and queriesSupporting the dealing with new enquiriesSupporting the dealing with existing client enquiriesSupporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targetsContinuous professional development to meet personal development needs.
Nature and scope of responsibilitiesThe role holder will have primary responsibility for:
Ensuring that all processes, procedures and client communications are conducive to a high standard of customer careSupporting the on-boarding of new clients into the businessMaintaining existing client review communicationsWorking within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintainedSupporting the delivery of and achievement of the client service standardsClient continual improvement feedback communications and maintenance Individual workflow and task delivery.
BenefitsOnsite parkingDeath In Service 4 x salaryCompany Pension contribution 5%20 days holiday per annum including bank holidays and increasing 1 day per year up to 25. Plus, the office is closed over the Christmas period, we do not work Christmas
This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.
The Role
The role of the Client Services Administrator is to provide first class client care for clients of the business.
Key Responsibilities and OutputsProcessing of new business following all company procedures and processesMaintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and communityDeal with new and existing client communications and queriesSupporting the dealing with new enquiriesSupporting the dealing with existing client enquiriesSupporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targetsContinuous professional development to meet personal development needs.
Nature and scope of responsibilitiesThe role holder will have primary responsibility for:
Ensuring that all processes, procedures and client communications are conducive to a high standard of customer careSupporting the on-boarding of new clients into the businessMaintaining existing client review communicationsWorking within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintainedSupporting the delivery of and achievement of the client service standardsClient continual improvement feedback communications and maintenance Individual workflow and task delivery.
BenefitsOnsite parkingDeath In Service 4 x salaryCompany Pension contribution 5%20 days holiday per annum including bank holidays and increasing 1 day per year up to 25. Plus, the office is closed over the Christmas period, we do not work Christmas
This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.
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