Description

Job Title: IT Support Engineer
Level: 1st – 2nd Line
Location: Salford, Manchester
Salary: ranging from £26,000 – £28,000
Contract – Fixed term or temp to perm
Temp to Perm – initial day rate contract moving to perm hire

Are you ready to take the next step in your IT career? Join a well-established retail company with over 100 years of success! We’re seeking a proactive and enthusiastic 1st/2nd Line IT Support Engineer on a 6-month Fixed Term Contract, with the exciting potential to become a permanent member of the team.

What You’ll Be Doing

* Every day will be an opportunity to make a difference! Your responsibilities will include:
* Setting up and maintaining hardware (laptops, desktops).
* Supporting a thriving internal user base of 100+ employees.
* Managing new starter setups and processing leavers efficiently.
* Troubleshooting and supporting printers.
* Configuring and installing networks (switches, VPNs).
* Ensuring the seamless operation of IT functions across the business.

What We’re Looking For

* We’re seeking someone who’s not just tech-savvy but also passionate about delivering excellent support. You’ll thrive here if you are:
* Energetic and enthusiastic, with a “can-do” attitude.
* Calm and effective in a fast-paced environment.
* A natural problem-solver with strong troubleshooting skills.
* Self-motivated, with a fantastic work ethic.
* A driver with your own vehicle (highly desirable).

Technical Skills You’ll Need

* Active Directory and Group Policies.
* Windows Server (2012, 2016, 2019).
* Configuring and installing networks (switches, VPNs).
* Familiarity with DNS, DHCP, and TCP/IP protocols.
* Knowledge of anti virus and security software.
* Proficiency in Office 365 Suite, including SharePoint, Teams, and OneDrive.

Why Join Us?

* We don’t just offer a role, we offer a career that comes with great benefits, including:
* 20 days holiday + bank holidays, increasing by 1 day annually (up to 25 days).
* A company pension scheme.
* Free on-site parking.
* Generous staff discounts.
* Comprehensive life insurance.

If you’re excited to bring your expertise to a dynamic team and hit the ground running, don’t wait-apply today! Interviews are starting soon, so let’s make it happen!

This updated version emphasises excitement, career potential, and a positive work environment, creating a more inviting and professional tone