Advice Worker

Location: Hybrid – Covering Pembrokeshire, Powys, Carmarthenshire & Ceredigion Salary: £26,000 p.a. pro rata Contract: Permanent (subject to funding) Hours Available:

· 1x Full-time (37 hrs/week) – Covering Pembrokeshire

1x Full-Time (37 hours per week) covering Powys

· 1 x Part-time (22.5 hrs/week) – Covering Carmarthenshire & Ceredigion

About the Role

Are you committed to making a positive difference? We are looking for passionate and skilled Advice Workers to support Gypsies and Travellers in accessing their rights, entitlements, and essential services.

Key Responsibilities

✔ Provide expert advice on welfare benefits, housing, debt, employment, education

✔ Deliver support through drop-in sessions, phone calls, and outreach appointments

✔ Advocate for individuals and liaise with external agencies on their behalf

✔ Maintain case records and contribute to policy development

What We’re Looking For

Experience:

At least 1 year in advice work (or equivalent)

Knowledge: Welfare benefits, housing rights, social welfare issues

Skills: Strong communication, IT proficiency, and case management

Values: A commitment to inclusion, equality, and empowerment

Desirable: Awareness of Gypsy and Traveller communities & ability to communicate in Welsh or a relevant language

Equal Opportunities

We are an equal opportunities employer and welcome applications from all backgrounds, including those with lived experience of the issues affecting Gypsy and Traveller communities.