Description
A minimum of 300 hours for the duration of the contract. Following the required period of paid training, you will typically work 37.5 hours per week, over 5 days out of 7, and you will be required to work regular weekends.About the role
Every summer Buckingham Palace opens its doors to the public from July to early October, offering a unique opportunity for visitors from around the world to experience this iconic Royal residence.
By joining our Retail team as a Retail Assistant, you will help to create memorable moments for thousands of visitors.
Key Responsibilities:
- Based in one of our shops in Buckingham Palace you’ll help sell a wide range of merchandise from cuddly toys to China and jewellery inspired by pieces worn by members of the Royal Family.
- Whether you are processing customers’ orders, replenishing the shop or helping someone to choose the perfect reminder of their day, you will provide a warm welcome and a first-class experience for visitors from all over the world.
- As part of a highly motivated team, you must be able to strike the perfect balance between sales and service, contributing to the achievement of sales targets.
About you
What you’ll bring:
- A commitment to providing exceptional customer service.
- Good communication skills, a welcoming attitude and a love of interacting with a wide range of people.
- At your best working as part of a team.
- Able to work flexibly and adapt to different demands in a busy environment.
- Keen to learn new information about our products to promote to customers.
- Able to remain accurate and pay attention to detail when processing information.
Benefits
What we offer in return:
- Competitive pay of £13.85 per hour
- Complimentary lunch during your shift
- Full training provided ahead of the public opening, integrated into your contract period
- The opportunity to join a large, friendly, and sociable team
- Benefits including complimentary tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops
