Description
My client, a large Plant company operating nationwide, is looking for a dedicated Service Controller to join their team.
The Role of Service Controller Includes:
- Handling Enquiries: Responding to hire and service enquiries via telephone, email, and our online ordering system.
- Breakdown Management: Managing calls from customers and arranging for engineers to attend breakdowns promptly.
- Job Card Management: Updating job cards on the internal database and allocating jobs efficiently.
- Machine Availability: Checking the availability of machines and ensuring their status is always up-to-date in our systems.
- Coordination: Collaborating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.
- Customer Service: Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.
Ideal Candidate for Service Controller :
- Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
- Technical Skills: Proficiency with Microsoft Office Suite and general computer skills.
- Communication Skills: Strong verbal and written communication abilities.
Benefits for the Service Controller:
- Career Growth: Opportunities for professional development and career progression within a leading national company.
- Holiday + Sickness pay
- Pension scheme
- Comapny bons scheme
- Supportive Environment: A friendly and supportive team culture.
Next Steps:
If this Service Controller role interests you please apply with an up-to-date CV for a chat today.
