Description
Location: County DurhamReporting to: Underwriting Team Manager
About the Role: Our client, a prominent insurance provider, is looking for a dedicated Underwriting Administrator to join their dynamic team. This role involves providing essential administrative support to the business, working closely with e-trade, DA, and external insurers to ensure efficient and accurate processing of new business, MTA quotes, documents, renewal invitations, and policies.
Key Responsibilities:
- Support the underwriting team and wider business with various administrative tasks.
- Operate under the rules of any Delegated Authority in place.
- Process and prepare renewals.
- Handle referrals and provide necessary information for swift processing.
- Communicate with customers via telephone, email, post, and SMS.
- Complete basic risk-related reports and assist underwriters in managing risk.
- Maintain accurate customer records following all interactions.
- Recognise and mitigate risks.
- Collaborate efficiently with team members.
- Build relationships with insurers to maximise opportunities for improvement.
- Identify efficiencies and improvements within systems and processes.
- Assist in business transfers in line with company strategy.
- Ensure all protocols are followed correctly.
- Proactively manage self-development and learning.
- Adopt a proactive approach to challenges and provide assistance to all departments when required.
