Commercial Account Handler

Commercial Account Handler – Cheltenham, UKSalary: £24-28K + commission

We are looking for a Commercial Account Handler to join a growing team in Cheltenham. Play a key role in managing a book of business, retaining clients, and servicing new business requests, all while ensuring FCA compliance.

Key Responsibilities:

• Manage client accounts, negotiate with insurers for the best cover
• Drive cross-selling and referrals
• Deliver top-notch customer service
• Suggest process improvements and efficiencies

Key Requirements:

• Experience in Account Handling or a similar customer service role
• Acturis (or similar) CRM experience (preferred)
• Strong communication and negotiation skills
• Passionate about excellent service and FCA compliance
• Cert CII (advantageous)

What We Offer:

• Competitive salary & bonus scheme
• Company pension
• 33 days holiday
• Private Medical Insurance
• Cycle to work scheme

Please get in touch with Fran at i2i Recruitment as soon as possible to discuss further.Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this occasion.