Description
This is a fantastic opportunity for someone to join one of the UK’s leading pensions/financial services organisations. You will support the claims department with all the administrative duties.
Working hours are Monday to Friday 9am – 5pm and you will be office based in Glasgow City Centre. You will enjoy an hourly rate of 12.00 per hour. This is a temporary contract, so you must be available to start work as soon as possible.
PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.
Duties and Responsibilities will include:
- Manage the data processing of maturities, surrenders, and death claims across all business portfolios, including Partnership claims.
- Ensure timely completion of claims within agreed service level agreements (SLA).
- Maintain effective communication with customers throughout the claims process.
- Demonstrate empathy and understanding, particularly during the death claim process, to support customers.
- Consistently deliver the highest level of customer service.
- Maintain accuracy in updating relevant computer systems and Excel spreadsheets.
- Adhere to and keep procedures up to date, ensuring compliance at all times.
- Possess a strong understanding of products, including the ability to read and interpret product specifications and terms and conditions.
To be considered you must have:
- Excellent attention to detail
- First class communication skills
- Ability to manage your own workload
- The ability to work on own initiative
If you are available for work immediately, please apply now or contact Alice at Alice.Barr@search.co.uk
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
