Description
Paying £13.50 per hour – An exciting opportunity has arisen for an experienced Sales Administrator / Customer service Advisor to join a fast-paced and growing global manufacturing business based in Oldham. This is a temporary job opportunity covering maternity leave for a period of 9 to 12 months. This job is office-based, working 8.30am to 5.00pm Monday to Friday.
THE JOB
Key Responsibilities:
Handle customer interactions via telephone and electronic communication
Manage and process sales orders, inquiries, and customer complaints efficiently
Maintain accurate records of customer interactions and transactions using a CRM system
Provide price quotations, product information, and support order fulfilment
Ensure customer expectations are met and exceeded
Collaborate effectively with internal departments to support customer needs
THE PERSON
The successful candidate will be a confident communicator with a proactive attitude, dedicated to delivering outstanding customer service.
Key Requirements:
Strong verbal and written communication skills
Proficient in Microsoft Word, Excel, and Outlook
Previous experience using CRM systems
Self-motivated with a positive, energetic approach
Minimum of 2 years’ experience in a customer service role
*Please note that we are only able to consider applications from those who are eligible to work in the UK without requiring sponsorship
