Description
SERVICE ADVISOR
Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting new vacancy for a Service Advisor at our Norwich depot.
As a Service Advisor, we can offer you:
- A competitive salary (depending on your Service Advisor experience)
- DAF Academy Service Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service
- Employee Of The Month Competition
- Career progression opportunities
- Employee Assistance Program
- Pension
- Death in service life insurance scheme
- Cycle to work scheme
- Free Parking
Who are we looking for as a Service Advisor:
- You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor or in a similar role.
- Or have a passion for trucks and providing exceptional customer service.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Service Advisor role / responsibilities include (but not limited to):
Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.
Working: Alternate weeks, Monday to Friday 6am – 3pm / 9:30am 6:30pm.
1 in 4 Saturdays 8am – Midday.
Apply today to start your Service Advisor journey with Ford & Slater
No agencies please. It is not always possible to get back individually to each applicant, so if you havent received a reply within 21 days, your application has been unsuccessful.
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