Description
Senior Sales Advisor
Loughborough
£27,000 – £28,000 + Commission (£37,300 OTE)
Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step.
The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our client is looking for a confident and experienced Senior Sales Advisor to help lead their customer journey from first contact through to completion.
Description of the role:
- Guiding customers through the full sales process in person, via email, and over the phone.
- Offering tailored advice on products, design, and technical queries.
- Creating quotations, arranging deliveries, and providing outstanding aftersales support.
- Taking ownership of customer issues and ensuring resolution to the highest standards.
- Supporting and mentoring the wider sales team, including training new starters.
- Using the CRM system to update customer records and sales activity.
- Managing sample requests and showroom visits, ensuring every customer feels welcomed and supported.
About you:
- Minimum of 2 years’ experience in a sales-focused role.
- Background in luxury retail, interiors, or design (highly desirable).
- A natural communicator-confident, articulate, and customer-focused.
- Strong organisational skills, with the ability to juggle multiple tasks effectively.
- Self-motivated, proactive, and positive in a fast-paced team environment.
- Comfortable using CRM systems and Microsoft Office applications.
Apply now to be part of a growing team where your flair for interiors and customer service can truly shine!
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