IT Support Technician

This role is WFH (after 2 weeks induction in Livingston).
Some shift work - 8am-8pm

THE COMPANY
My client is an IT consultancy with a strong presence across the UK. They design, implement, and support IT infrastructure and application solutions for clients.

THE ROLE

• Promptly dealing with phone calls and emails from customer users.
• Dealing with incidents / requests, and ensuring all tickets are logged
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