Description

Admin Assistant/Receptionist
£12.21 per hour plus company benefits
Part time hours to include alternate weekend working

A Top 20 Care Home Group 2024!

Awarded One Of The UKs Best Companies To Work For

Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.

We are looking to recruit an admin assistant/receptionist to work on a part time basis which includes alternate weekend working. You will follow a 2 week rolling rota, the shifts are 9am to 5pm and are as follows:
Week 1 – Tuesday and Wednesday
Week 2 – Monday, Tuesday Saturday and Sunday

As the Administration Assistant/Receptionist you willbe the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis – predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.

Main Responsibilities:

  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the persons identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have been actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification:

  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English

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