Description

Admin Assistant/Receptionist – New Care Home Opening!
£11.91 per hour plus company benefits
Full Time Hours

A Top 20 Care Home Group 2024!

Awarded ‘One Of The UKs Best Companies To Work For

Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This is a Monday to Friday role, working 9am-5pm. The position requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis – predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.

Main Responsibilities:

  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the persons identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification:

  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English

ADZN1_UKTJ