Description
Tudor Employment Agency are currently recruiting for an Administrator to work for our prestigious client based in Hinkley.
Administrator duties:
* To answer all inbound calls in a polite and professional manner logging the details accurately into our clients systems
* To build strong relationships with both external and internal customers
* To ensure prompt resolution of complaints with a strong focus on customer retention
* To assist credit control with outstanding debts by way of query resolution
* Understand the daily driver debrief process and deal with any issues raised maintaining records of actions onto portals
* To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislation
* To undertake any other such duties as may reasonably be required within the Service Centre
* To undertake any training and development as required
* To support the Administration Coordinator in ad hoc projects
The ideal candidate:
* Numerate and PC literate with good telephone manner and interpersonal skills
* Ability to work on own initiative in high pressure environment
* Attention to detail
* Experience / knowledge within a transport / logistics role
Hours of Work: Monday to Friday 08:30 – 17:00
Rate of Pay: £11.44 per hour
