Description
Job Purpose:The administration Officer’s primary goal is to oversee and manage all aspects of UK-based assessments at the site, ensuring they are conducted smoothly and efficiently. This position is responsible for organising the processes, from planning and logistics to quality assurance and candidate support. The administration Officer plays a crucial role in maintaining high standards, meeting regulatory requirements, and providing candidates with a positive examination experience.
Key Responsibilities:
Examination Planning and Coordination
* Develop and implement a comprehensive schedule, coordinating various UK-based sites.
* Work with stakeholders to organise examination dates, venues, and logistics effectively.
Logistics and Administrative Oversight
* Handle the logistical needs for all assessments, including venue preparation and resource allocation.
* Manage the administrative side of exams, ensuring all processes comply with required protocols.
Team Management and Training
* Recruit, train, and lead a team to support the successful delivery of assessments.
Quality Control
* Enforce quality assurance standards, ensuring security, accuracy, and fairness.
* Regularly review and improve examination procedures to maintain high-quality service.
Regulatory Compliance and Access Arrangements
* Serve as the centre lead for access arrangements, supporting the team in delivering excellent customer service and ensuring a smooth journey for candidates who require additional support
