Administrator

Murray Recruitment have a fantastic ongoing contract opportunity for an experienced Receptionist Administrator based within Central Lanarkshire for 6 month contract covering maternity leave.

Our client who are well established within scientific investigation works have an excellent reputation as they offer tailored and bespoke services to a wide range of clients. The successful candidate will be working within a busy environment and reporting to the Office Manager.

Duties will include but not limited to the following;

• Answer and screen incoming telephone calls promptly, following company procedures, and redirect calls as necessary.
• Provide outstanding customer service by maintaining a welcoming and professional atmosphere.
• Log call details when required, ensuring accurate and detailed records are maintained.
• Perform data entry and routine administrative tasks as assigned, supporting other departments as needed.
• Maintain precise case records, from initial entry to necessary amendments.
• Update calendars and schedule meetings as required.
• Manage archived files and case-related records in accordance with company procedures.
• Take a proactive approach to supporting company operations, anticipating and resolving issues as they arise.
• Ensure office security by following safety protocols and controlling access at the reception desk.

Essential requirements:

Proven track record working within similar environment

IT literate – proficiency with Microsoft Office including Microsoft Teams is required.

Previous experience of a Document Management System (DMS) would be advantageous.

Strong capability to work to deadlines and on own initiative

Strong communication skills, both written and verbal

Package:

• Salary DOE
• Working hours Monday – Friday: 9am – 5:30pm (37.5 hours per week)
• Holidays – standard
• Pension