Administrator

We are looking for an experienced full-time administrator to join our friendly team.

We are looking for an experienced full-time administrator to join our friendly team. IT is at the heart of the role and the main responsibilities are below.
Main Responsibilities (but not limited to):
• Data entry using Microsoft Excel, Word, and a variety of in-house software packages.
• Produce reports and letters using bespoke software.
• Accurately adding new clients to our CRM system and amending client details.
• Assist with social media and marketing.
• Managing the company email inbox.
• Greeting clients and visitors on arrival.
• Receiving and dealing with telephone calls, taking accurate messages, and actioning as necessary.
• Deal with answer machine messages.
• Processing client disbursements.
• Provide administrative support for the whole Company including typing letters, reports, accounts, and other documents.
• Receiving, recording, and distributing incoming mail. Ensuring outgoing mail is recorded, franked, and sent appropriately.
• Managing the register for client records.
• Taking card payments for client invoices.
• Jointly responsible for off-site archive records.
• Photocopying, scanning, and filing as required.
• Joint Fire Officer and First Aider (training will be provided).
• Other duties as requested, including covering colleague’s roles when absent.
The Ideal Candidate:
• Must display a modern approach to operating in the IT environment.
• Multi disciplined approach to work, must be adaptable.
• Motivated with a dynamic and innovative approach to work.
• Taking pride in work and ensuring accurate work is produced at all times.
• Team work is vital as well as the ability to work independently too
• Will have social media and marketing skills.
• Excellent verbal and written communication skills.
• Strong and accurate data entry skills and the ability to manage databases.
• Strong IT skills and confident using a range of programmes including Outlook, Microsoft Word, Excel, and bespoke software.
• Exceptional organisational skills and the ability to prioritise workload effectively.
• The ability to work to tight deadlines and multitask.
• Excellent customer service skills with the ability to communicate in a professional manner with clients, both over the telephone and face to face
• 2 years + admin experience is essential.
• GCSE English and Maths grade 4 + (or equivalent). An IT qualification is desirable.
What our client can offer:
• Pension scheme.
• City Centre location.
• Contribution towards cost of car parking.
• A day off for your birthday in addition to annual leave entitlement.
• Client/staff referral commission.
• Bonus scheme, subject to criteria.
• Salary is market rate depending on experience and will be discussed at interview.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4630218