Administrator: Professional Learning & Development (PLD)

Job Title: Administrator: Professional Learning & Development (PLD)

Job Type: 12-month fixed term contract

Hours: 35 hours per week

Salary: £26,532 – £28,494 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, FSRH members as well as wider clinical experts and stakeholders.

Our Purpose:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
• Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

• An experienced and effective administrator
• Organised with a logical approach to workload planning and delivering and reporting on actions.
• Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and is thorough in error checking work.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Using project and planning systems

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Training and development

To Apply

Please send your CV and 1 page covering letter
Deadline for applications is 16 January 2025 at 12pm

Interviews will be scheduled w/c 27 January 2025

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.