Description

Job Title: Appointment Setter

Job Location: Paisley

Job Type: Full-time

Salary: £25k

Job Overview:

We are seeking a highly motivated and detail-oriented Appointment Setter to join our dynamic team. The ideal candidate will be responsible for scheduling appointments and maintaining clear communication with clients and internal teams. This position requires exceptional phone etiquette, organisational skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Contact prospective clients to schedule appointments.
  • Maintain accurate records of all communication and appointments in our CRM system.
  • Confirm appointments and follow up on any reschedules or cancellations.
  • Maintain and update the scheduling calendar with precision.
  • Handle customer inquiries in a professional and friendly manner, ensuring a positive experience for all clients.

Qualifications:

  • Proven experience in a customer service, sales, or administrative role (Appointment setting experience is a plus).
  • Strong verbal and written communication skills.
  • Excellent organisational skills and attention to detail.
  • Proficiency in using scheduling software, CRM tools, and Microsoft Office Suite.
  • Ability to handle multiple tasks in a fast-paced environment.