Bristol Parent Carer Support Officer

Carers Support Centre (CSC) Bristol and South Gloucestershire provide a wide range of information, advice, and support services for unpaid adult and young (children) carers.

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. All the care they give is unpaid.

Opportunity to join the Carers Support team – Parent Carer Support Officer, Bristol – fixed term until 30th June 2025

We currently have a vacancy for a Parent Carer Support Officer in our Carers Support Team.

The role is currently based at the CSC offices in the Vassall Centre, Fishponds.

Hybrid working is possible.

Hours of work: 22.5 hours (fixed term until 30th June 2025 – with a possible extension)

Salary: Actual Salary £: £15,243 (FTE £25,406)

The Adult Support Team includes several services that combine to support unpaid carers in Bristol and South Gloucestershire in their role. These include advice and information, carers assessments, one to one support, and a CarersLine and Carers Emergency Cards.

The role will include:

Providing advice information and guidance

Providing one to one practical and emotional support

Signposting and referring parent carers to partner organisations

Maintaining and updating client records

Working closely with Bristol Parent Carers

To fulfil this role, you will need:

Recent experience in an advice and guidance role

Recent experience of providing support to a diverse community

Ability to prioritise and manage a busy workload

Good verbal and written communication skills

Computer literacy and experience of working with a client database

Applications can be made via an application form, which is available from our website. You will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.

If you would like to know more about this role, please call Dawn Osborne-Tiller.

If you do not have access to the internet, please call our office or email us.

Closing date: 4th December 2024 @ 9am

Interview date: 19th December 2024 at the Vassall Centre.

Registered Charity Number: 1063226

We are an Equal Opportunities employer and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.