Description
Transport Solutions Assistant
West Bridgford
Contract
£13.47 per hour
Our client is looking for an experienced Transport Solutions Assistant.
To support the delivery of a wide range of specialised
transport, including specialist home to school transport,
Youth offending, CFCS, Adult Social Care and Respite short
breaks providing solutions for internal and external clients.
2. To monitor contract performance, including site visits and
to investigate issues reported by service users or clients.
3. To ensure that National and County Council safeguarding
and child protection measures are followed.
4. To be responsible for the procurement and evaluation of
best value ad-hoc transport for client departments.
5. To be responsible for the evaluation of Direct Travel
Assistance Payments (DTAP) to parents and carers
6. To review and analyse contract performance and practice
against agreed specification or service level agreements and
to assist in service reviews and wider opportunities for
efficiency savings including site visits across the County
7. To identify savings where ad hoc contracts may be converted
to longer term contracts generating savings through efficient
procurement
8. To be responsible for ensuring all service users have a
certified Transport Care Plan where required through liaison with care professionals
and schools
Tier 7 – Frontline Roles
9. Assess service development opportunities in conjunction with
colleagues, clients, members of the public and other
stakeholders
10. Using bespoke software systems to maintain accurate
financial and client information and to create reports as
required.
11. To verify payments to suppliers and clients and to
monitor revenue returns where appropriate.
12. To support the Transport Officers in delivering the
service priorities and to deputise for the Officers when
required.
13. To deal directly with clients and suppliers with a high
level of customer care.
9. Contract costs are managed in an efficient manner.
10. All service users are transported in a safe and professional
manner which meets their medical or physical needs.
11. Client departments and commissioning officers have
accurate and timely budget information.
12. Suppliers and clients receive prompt payment
and revenue streams are recorded efficiently.
13. The Transport Solutions team provides a high quality and
reliable service to all clients and customers meeting
service level agreement standards
14. All clients are satisfied with the service provided.
The post holder will perform any duty or task that is appropriate for the role described
Person Specification
Education and Knowledge
1. NVQ level 2 in business management or equivalent.
2. Understanding and experience of customer focused delivery.
3. Understanding of specialist transport services, in particular for
those with learning or physical difficulties.
4. Understanding of the County Councils home to school
transport policies. Knowledge and understanding of
Safeguarding and child protection issues.
5. Ability to collect, analyse and interpret data.
6. Geographical knowledge of Nottinghamshire and surrounding areas
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer
