Description

Claims Handler / Accident Management Specialist,Portadown. Our client is a well-established specialist in non-fault road traffic accident management. Their team is dedicated to ensuring clients experience a fair and cost-efficient post-accident process, taking the stress out of the claims process and delivering exceptional service throughout. Role Overview: Were seeking a motivated individual to join a growing team in Portadown. This role is ideal for someone with experience in credit hire or accident management, or with a background in claims handling. Youll play a key role in managing claims from start to finish, providing excellent customer service and ensuring a smooth process for clients. Key Responsibilities: Managing client claims from initial contact through to resolution, providing regular updates and support. Arranging like-for-like hire vehicles for clients as required. Liaising with garages to coordinate repairs and ensure timely progress. Working alongside a panel of solicitors to assist with associated legal matters. Delivering outstanding customer service, ensuring clients feel supported and informed throughout the claims process. Handling related administrative tasks to support the claims management process. What Were Looking For: Experience in credit hire, accident management, or claims handling is highly desirable. Excellent communication skills and a customer-focused approach. Ability to manage multiple tasks and prioritise effectively. Proactive attitude and attention to detail. Salary: Salary is flexible and will be tailored to the experience and skills of the successful candidate. Opportunities exist for both general admin and senior management positions within the team. Why Join? Youll be joining a friendly and professional team that puts client care first, helping to get clients back on the road quickly and safely. If youre passionate about helping others and want to grow your career in accident management, wed love to hear from you. For more details or to apply, please send your CV in confidence through the link above. If you would like a confidential discussion about the role, please contact Orla Milligan at Pathway. At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time. Skills: claims handler credit hire