Client Services Assistant

Client Services Assistant
Location: York
Employment Type: Full-time, Permanent

Hours: 9am 5pm Monday to Friday

Staff Power is proud to be recruiting on behalf of a well-established legal client based in York. We are seeking a professional and client-focused Client Services Assistant to join their front-of-house team. This is an excellent opportunity for someone looking to contribute to a reputable firm in a long-term, stable role.

Key Responsibilities

Greet and assist clients and visitors professionally at reception

Answer and direct incoming calls, taking accurate messages

Manage meeting room bookings and keep reception tidy and welcoming

Monitor and respond to the Advice inbox

Process client payments and handle basic financial/admin tasks (e.g. swear fees, courier and train bookings)

Assist with document preparation, scanning, archiving, and data entry

Order office supplies and manage incoming/outgoing deliveries

Support with ID checks and ensure compliance with internal policies

Help other teams with general administrative duties when needed

Contribute to the smooth and efficient running of the office through strong teamwork and communication

The Ideal Candidate

Our client is looking for someone who:

• Has previous experience in a similar reception or front-of-house role (essential)
• Is customer-focused and values high service standards
• Has a professional, organised, and common-sense approach
• Communicates clearly and listens well
• Enjoys working as part of a team
• Has strong attention to detail
• Shows initiative, is enthusiastic, and eager to learn
• Brings a sense of humour and a positive attitude to the workplace
• Is seeking a long-term opportunity in a stable firm

This is a great opportunity to join a professional and supportive legal practice with strong local roots and a focus on delivering excellence to its clients.

Interested? Apply today to be considered or contact Staff Power for more information.

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