Description
Role: Customer ServiceAdministrator
Location: Glasgow (Office Based)
Salary: 25,000-26,000
Pertemps are recruiting Customer ServiceAdministratorto work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary 25,000-26,000.
We are open to speaking with anyone from a Customer Service or Call Centre background.
Responsibilities:
– Taking inbound calls from customers
– Providing quotations and processing orders
– Operating and maintaining spreadsheets
– Liaising with internal departments and external stakeholders
– Producing weekly reports
– Raising contracts and discussing with customers
About You:
– Proven track record within a Customer Service environment
– Experience of working in the hire industry would be advantageous
– The ability to work effectively under pressure and prioritise your workload
– The ability to meet deadlines
– Strong attention to detail and be highly organised
– Effective communication skills, both written and verbal
– Proficient skills in MS Office packages including Excel and Word
Benefits:
– Salary of between 25,000 – 26,000 dependent on experience
– Monday to Friday shifts on a rotational basis between the hours of 8.45am 5.30pm
– Great additional benefits including staff incentives and loyalty holidays
– Employee Welfare Fund (company funded social events)
– Access to in-house Learning & Development team
