Description

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the companys next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

  • Greeting and welcoming customers in a professional and friendly manner
  • Answering and directing phone calls, taking messages as required
  • Diary scheduling and booking appointments
  • Ordering supplies as required.
  • Providing general administrative support including data entry tasks and maintaining accurate records
  • Sorting and distributing incoming mail and preparing outgoing mail or packages.
  • Assisting with basic bookkeeping such as invoicing and expense tracking
  • Maintaining office supplies inventory and ordering as needed

The person

  • Have previous customer service/administration/receptionist experience
  • Motor trade experience would be beneficial but is not essential
  • Friendly telephone manner and excellent customer service skills
  • Strong admin and organisational skills
  • IT literate
  • Good attention to detail
  • Able to multi task

Salary

£22,000 – £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) 8.30am 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol

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