Description

CUSTOMER SERVICE ADVISOR – TEMPORARY OPPORTUNITY (2 ADDITIONAL VACANCIES)

SHIFT: Rota basis across Monday to Saturday (8:00 AM – 6:00 PM) and Sundays (8:30 AM – 5:00 PM)
LOCATION: Motherwell
PAY RATE: £12.75 per hour

People Solutions are delighted to be supporting one of our well-established clients in Motherwell, who are looking for two additional Customer Service Advisors to join their team on a 12-week temporary assignment.

This is a fantastic opportunity for individuals with strong communication skills who enjoy working in fast-paced, customer-focused environments.

What is on offer?

  • Full-time hours on a flexible rota
  • Weekly pay with holiday entitlement
  • Immediate starts available
  • Supportive, friendly team environment
  • Gain valuable experience with a market-leading organisation
  • Free on-site parking

Key Responsibilities

  • Deliver excellent customer service via phone, email, and live chat
  • Manage a variety of customer queries and complaints efficiently
  • Provide accurate product and service information
  • Meet individual and team performance targets
  • Liaise with internal departments to resolve customer issues
  • Maintain clear and accurate records of customer interactions

What we are looking for

  • Strong verbal and written communication skills
  • Previous customer service experience (retail, call centre, or fast-paced environment)
  • Confident using Microsoft Office applications (Excel, Outlook, Teams)
  • Ability to multi-task, prioritise and work well under pressure
  • Positive, proactive attitude towards problem-solving
  • Full flexibility to work across the required shift patterns, including weekends

Desirable

  • Previous contact centre or high-volume call handling experience
  • Background in high-volume customer service roles

Training

  • Full training will be provided, along with ongoing support throughout your assignment

Apply

Don’t miss out on this great opportunity — click to apply today and a member of our team will be in touch shortly!

People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

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