Description
End Point Assessor
For Customer Services
Home based – Mostly remote as managing own diary and then some visits when needed to see the learners.
Looking for people who can travel to either Liverpool, Manchester, Preston when needed to see the learners in person, mostly remote, will pay upto 115 mile radius from one of the above locations in mileage for when visiting learners
6-month contract
Full time Monday to Friday
Can lead to the contract being extended, or permanent
Monday to Friday 9am to 530pm (is flexibility) 45 mins lunch
Equipment is provided, laptop, mobile, headsets etc.
Job role
Carrying out end point assessment activities and making decisions for apprenticeship standards
Must have either end point assessing experience or worked as an assessor and as part of the role assisting them and preparing them for end point assessments
Conducing these online
Can visit in the workplace on the odd occasion and be local to home – expenses paid
Planning meetings with apprentices and employers online
The role is end-point assessment for customer services
Agreeing a plan and schedule for each assessment activity for the end point window
Marking in line with grading criteria for the apprenticeship standard and confirming each element has been completed
Determine the overall grade for the apprentice based on the combination of performance in all assessment activities
Participate in standardisation and training activities
Full induction is given 2 days remote and 3.5 days away in person – all paid for
Essential requirements for the role
Must be Assessor qualified – such as TAQA or A1 or D32/D33 or CAVA
Must have been either an end point assessor or an assessor in customer services such as retail customer services, call centre customer services, blue light customer services, however any area of customer services is welcome
Must be occupational competent for level 2 or 3
Must have access to a vehicle
Salary and Benefits
25 days’ holiday rising with service and your birthday off.
Holiday purchase scheme for those life changing trips and moments.
Enhanced Pension
Group Life Assurance – 3 x Annual salary
Unlimited access to six Smart Health services including a 24/7 virtual GP
Health Cash Plan
Access to curated wellbeing content and our Employee Assistance Programme
Enhanced sick pay
Enhanced Maternity/Shared Parental and Adoption packages leave
A reward programme and recognition programme and annual awards event
Salary £27,311 to £28,282 per annum
