Description
Customer Service
Mansfield
£24,000 – £26,000
Monday – Friday 8:30am – 5.00pm Office Based
We are excited to work with an ecommerce business who pride themselves on offering bespoke solutions to automotive businesses nationally. This role would suit someone who enjoys looking after customer needs, the role is varied where no two days will be the same.
The Role:
Answering inbound queries via phone and email
Delivering a high level of customer service to both new and existing customer
Making outbound calls to follow up and resolve customer queries
Order processing ensuring strong attention to detail
Dealing with general enquiries
Liaising internally with other teams within the business
Ensuring deadlines are met
Finance administration when necessary
The Candidate:
Passionate about customer service
Strong communication skills both written and verbal
Resilient and confident
Must be organised and have excellent time- management
Eager to learn.
Driven and motivated to succeed.
If this sounds like you, click here to apply today
