Description
Key Responsibilities
* Customer Engagement: Interact confidently with customers daily, addressing queries promptly and professionally.
* Data Collation & Reporting: Gather, analyse, and present data to support project decisions and business needs.
* Project Coordination: Track and manage actions, ensuring project timelines and deliverables are met.
* Stakeholder Collaboration: Liaise effectively with the Project Manager Lead, developers, and other stakeholders to ensure smooth project progress.
* Multi-Project Management: Handle multiple projects simultaneously while maintaining high-quality standards.
Key Skills & Competencies
* Communication: Strong verbal and written communication skills to interact with customers and team members effectively.
* Data Management: Ability to collect, organize, and analyse data efficiently.
* Attention to Detail: A meticulous approach to ensure accuracy in all tasks.
* Relationship Building: Adept at fostering positive relationships with customers and colleagues.
* Analytical Mindset: A logical and problem-solving approach to business challenges.
Technical Requirements
* Proficiency in Office 365 applications, including Outlook, Teams, and Excel.
* Basic understanding of IT systems and an interest in learning more about the industry.
What We’re Looking For
* A proactive and eager individual passionate about building a long-term career in the IT sector.
* A willingness to learn and take on new challenges.
* A team player who thrives in a collaborative environment
