Direct Sales Administrator

Job Opening: Direct Sales Administrator

SSE is seeking a motivated and detail-oriented Direct Sales Administrator to join our dynamic team. The ideal candidate will support our sales team by managing customer accounts, processing orders, and ensuring seamless communication between departments. Responsibilities include maintaining accurate records, handling customer inquiries, and assisting with sales reports. Strong organizational skills and proficiency in MS Office are essential. Previous experience in a sales support role is preferred. Join us and contribute to our mission of delivering exceptional service and innovative energy solutions. Apply now to be part of our growing company!

Airtricity is seeking to appoint a SME Sales Support Administrator to support its SME direct business sales team across the island of Ireland.

This is a hand’s on role, and will offer the opportunity to develop commercial, sales, analytical and communication skills within a busy team environment.

This role will offer flexible working which includes time in the office as directed.

Main Purpose of Role:

To support the SME Direct team with sales compliance, sales assurance and back office administration duties. You will also act as a point of contact for sales contractor & sales partners queries and assist with processing of SME sales and renewals contracts.

Responsibilities:

Point of contact for all Business Energy SME Sales partner queries, supporting them in their field sales activities

Ensuring all necessary onboard and re-contracting processes are followed and providing assistance to customers where necessary

Providing administrative assistance to the sales and retention team to include quality checking

Carrying out administrative duties for the wider SME Direct Sales Team to support efficient and accurate processing of sales contracts

Assisting with the updating of KPIs and sales reporting for various sales channels

Ensure all back office and QA standards are being maintained, in line with corporate governance standards.

To support internal quality monitoring processes to ensure desired corporate and regulatory standards are maintained

Providing team back up in the running of reporting from SFA system for commercial sales agents

Assisting with the distribution of weekly product information to ensure all agents and brokers have all the correct product pricing.

Work with SME direct sales team to deliver effective sales prospecting and data capture

Support other tasks within the team, as directed by management such as cheque lodgments & AR processing, commission reporting, renewal queries and post.

You will have the following skills and experience:

Highly numerate, with the ability to work on computer systems in a process environment

Disciplined & rigorous, ensuring that compliance and controls are adhered to

Strong in character to deal with day to day challenges

Flexible approach to the nature of work undertaken

Able to build and maintain relationships to enhance effectiveness

A confident & professional communication style, whether written or oral.

Ability to work to tight deadlines

Customer focused and proven ability to deal with complex requests

Ability to work independently with initiative

Ability to create, compose and edit written materials, appropriate to communicate to the

target audience using Word or PowerPoint

Strong interpersonal and communication skills.

Strong attention to detail.

What happens now?

We understand you’re eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within a week.

We appreciate your patience and look forward to the possibility of welcoming you aboard

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.

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