Description

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Your place of work, what to expect

You’ll be based at the Sheraton Heathrow Hotel in a reactive, target-oriented setting, reporting to the Senior Events Manager. In this role you will work closely with Sales & Revenue departments as well as the hotel’s Operations Departments to ensure a high standard of service delivery aiming to strengthen customer relations and loyalty. You will oversee all aspects of event from the enquiry stage to planning and execution.

What you’ll do

  • Prepare sales-related documents, including proposals, contracts and banquet event orders
  • Put together information packages, brochures and other promotional materials
  • Use sales techniques to maximise revenue while maintaining existing guest loyalty
  • Promote awareness of our brand image internally and externally
  • Be a point of contact for clients and guests, responding to questions about hotel facilities and services
  • Perform general office duties to support Sales & Events

What we’re looking for

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Positive outlook and outgoing personality
  • Planning, multi-tasking and time-management skills

Perks you deserve

  • A competitive salary plus free meals whilst on duty.
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
  • Worldwide employee and friends & family hotel room rates
  • 50% off F&B discount in a select number of Marriott hotels in Heathrow!
  • Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
  • Free use of our hotel gym
  • Free Parking
  • 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
  • Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
  • Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Preferred:

  • Knowledge of Marriott sales systems, including PMS, Opera, Marsha,

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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