Executive Receptionist

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Birmingham offices of one of the largest law firms in the world.
As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.
Hours: 35 hours per week, shifts are from 08:00 – 16:00 or 09:30 – 17:30Salary: £23,400 per annum
Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.
Experience of delivering 5-star service within a busy corporate or hotel environment is essential.
Experience in a client services role and previous experience in law firm would be advantageous.
Whats in it for you?

• Holiday allowance and Enhanced annual leave.
• Pension.
• Life insurance.
• Recommend a Friend Bonus Scheme.
• Thank you voucher scheme.
• 24-hour private helpline for employees, providing counselling & information services.
• Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Award winning Training Academy that provides excellent training and development opportunities for our people.
• Eyecare scheme

Who is Portico?Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico?Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.

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