Field Service Engineer

The Role

At CDA we understand that to be the best brand we can possibly be, we need the best people on board. Our work culture is inclusive, and we offer our employees a welcoming environment, allowing our people to perform at their best, delivering great service to our customers whilst achieving their personal career goals.

You would help provide service, repair and installation of the full range of kitchen appliances in our customers homes. As the front line of our aftercare function you will offer excellent customer service and high levels of support.

Area of role

The field service engineer role is a field based role, splitting your time between a defined geographical area as well as at our head office based in Langar, Nottinghamshire.

The Area: Reading based – encompassing North London including Watford, Bath and Bristol. The candidate ideally needs to be located in one these areas.

Who we are looking for

Youll need a high level of technical knowledge across kitchen appliances, including cooking, refrigeration, and laundry. Strong problem-solving skills, knowledge of electrical theory, and safe working practices are essential. Training in refrigeration is required, and training in gas is desirable but not essential. Good communication, listening, and customer service skills are also key to succeeding in this role.

What you will get in return

£28,000 annual salary with potential to earn bonus and overtime after successful completion of a probation and training period.

We are located in an idyllic rural setting on the outskirts of Nottingham in Langar.

We offer employees not only a competitive salary but also an excellent suite of benefits including.

• Annual or quarterly bonus scheme.
• Tablet, Mobile phone and other electronics required for the role.
• 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
• Company contributory pension package.
• Life insurance
• Westfield health membership
• Free onsite gym
• Reward programme through Reward Gateway
• Staff discount on all our appliances
• Buy and Sell holiday scheme

We know it is the little things that make every day special, so we also organise staff events for you to attend throughout the year, like our annual Christmas party, summer barbeque.

As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching.

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