First line Manager

Pertemps are currently on behalf of our Client for an experienced FLM.

The position is based at The Range, Wakefield

Reporting into Shift Manager

As a FLM you will:

Support the Shift Manager to achieve an efficient and effective operation, meeting goals and objectives.

Work for continuous improvement in line with H&S guidelines and site procedures and processes

Plan, manage and adjust staffing levels to meet operational requirements

Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members

Facilitate effective communication and relationships both inter shift and other departmental functions

Reduce costs by effective management of hours and work at all times

Personal hygiene and appearance to be maintained at a professional and acceptable standard at all times

Ensure effective control of MHE usage to ensure minimal damage providing evidence of spot checks

Ensure compliance to Standard Operating Procedures (SOP’s) in ecommerce Work in collaboration with other DHL sites to maximise efficiencies and best practice

Ensure company policies are communicated, applied, and enforced

Organise and lead the focus on improved productivity levels using coaching and mentoring skills

Contribute to site continuous improvement agenda

The ideal FLM will have the following skills and experience:

Experience of management at senior level

Experience of PI and CI methodologies

Understanding of best practices

Prepare KPI reports, ensuring accurate reporting to the Contract General Manager

Team Management in ecommerce

Has been trained in all First Choice Methodology

Staff management from discipline and performance measures to co-ordinating workload and hygiene

• Warehouse experience preferred

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