Description
We’re looking for 5 kind, compassionate and resilient Floating Support Workers to join our Young People service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures – we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you’ll do:
– Building supportive, trusting relationships with customers and creating a positive atmosphere.
– Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
– Supporting customers to set personalised goals in the form of a Support Plan.
– Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
– Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’.
– Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
– Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
– Assisting in the recording and reporting of customer incidents.
– Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationships
– With key customers (end service users)
– Within team and organisation
– With external partners and agencies
Organisation
– Planning and organising workload
– Awareness of policies and procedures
– Time and resource management
Team membership
– Promote team ethos and values
– Positive contribution to team environment
– Personal development in team context
Results Orientation
– Assist customers to achieve Support Plan goals
– Achievement of local business objectives
– Financial awareness
In submitting your CV/ Application (dependant on the job you have applied for), consider what indicators you would expect to see under the three headings within each competency quadrant and demonstrate how you meet them.
Personal Attributes
– Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
– Exudes a warm friendly presence and open behaviour
– Prefers working as part of a group or team
– Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
– Has a practical and logical mind and is naturally well organized
– Able to apply the right balance of care and support dependant on the needs of the customer
What you’ll bring:
Essential:
– NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
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