Front of House Assistant

We are looking for a Front of House Assistant to supports the Administrator and the management team. You will cover receptionist and telephone duties which involves creating a welcoming atmosphere, greeting visitors and dealing with queries, as well as any appropriate follow up action.

Rate of Pay
£13.15 per hour

Contract Type
Part time

Contract Hours
25 hours

Walthamstow – Dalton Lodge

Leadership & Support

Working in care can be challenging, but it’s also one of the most rewarding jobs that you can do. When you join the B&M Care family, our ‘whole home approach’ ensures that you will be supported as part of a caring, compassionate team.

Duties and responsibilities include, but not limited to:

• To assist the homes administrator, allowing the homes administrator to support the management team.
• To cover the front of house until 18.00 hours to ensure the home is fully supported.
• Undertake receptionist and telephone duties including dealing with queries, taking messages, greeting and dealing with visitors and any appropriate follow up action.
• Create a welcoming atmosphere for enquirers to the door, show rounds, new residents, relatives and friends that come into the home.
• Understand and adhere to restrictions and security checks for people arriving at the door.
• Manage arrangements for site visits of potential residents and relatives.

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