Description

About the Headway fundraising team

The fundraising department is responsible for generating £5.3m of income to support the charity’s services, with £3.6m coming from our retail activities and the remaining £1.7m from general fundraising.
We do this through our retail team and 29 charity shops and by raising funds across events, community fundraising, corporate partnerships and grants from trusts and foundations.
Reporting to the Events Manager, you will be responsible for supporting event delivery and providing administrative support for event fundraisers helping them to maximise their fundraising and support to the charity circa £300,000 per year.

About the role

Key areas of accountability

• Support the Events Manager in co-ordinating and recruiting volunteers for on-site cheer points for large-scale events and researching activation events to engage with new supporters.
• Enhance event experience, assist design and ordering additional kit to support any Headway events.
• Attend Headway events throughout the year, including the London Marathon, Annual Awards, Headway Charity Golf Day.
• Build relationships with event participants and provide motivation, fundraising advice and materials to ensure they meet their fundraising targets and have a great experience with the charity.
• Act as the primary contact for event fundraisers, taking incoming enquiries from supporters through our communication channels (phone, email and post).
• Work with the Events Manager to secure sponsorship for Headway events by sourcing raffle, auction prizes and administering bookings, and support with the production of event newsletters, social media posts and event marketing emails.
• Maintain the fundraising database. Working with the team ensure the weekly and monthly bank analysis of donations is updated and donations are recorded on our CRM. Ensuring event fundraisers are thanked for their support.
• Collaborate with the fundraising team and other departments to generate ideas and solutions to help meet financial targets.
• To respond appropriately signpost fundraisers and give support to local Headway charities and volunteer-led branches.

Corporate responsibilities

Safeguarding

Safeguarding is at the heart of what we do and every member of staff has a duty ensure that they understand and follow safeguarding procedures to promote the welfare of our staff and service users.

Health and Safety

We are an employer who is committed to Health and Safety and you will have a role to play ensuring that we continue to embed a health and safety culture.

GDPR

You will help ensure that we remain fully compliant of our obligations in respect of data.

Equal opportunities

Equal opportunities is a key value of Headway UK. Every member of staff has a personal responsibility to ensure that they behave in an inclusive way and contribute to our diversity goals.

You are an ambassador for Headway UK – We want all our staff, regardless of roles to be our ambassadors, representing the charity and promoting the work we do.

Benefits

As a staff member at Headway – the brain injury association you’ll have access the following range of benefits;

Financial Security

  • Competitive Salaries
  • Pension – You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6%
  • Occupational Sick Pay Scheme – Increasing with length of service.
  • Death in Service Benefit – You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

  • Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
  • We understand that a healthy work-life balance is essential for our team to thrive. Headway – the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

  • You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
  • Eye Test Vouchers
  • Mental Health First Aiders

Holidays and leave

  • You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

  • You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About Headway

Headway – the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway – the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway – the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway – the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway – the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.

Thank you for your interest in Headway – the brain injury association and we look forward to getting to know you!