Helpdesk Administrator

We are excited to offer an opportunity to join our clients team in Speke as a Helpdesk Administrator on an ongoing temporary basis. In this role, you will be responsible for managing requests for cleaning tasks across various areas of the client site. As a Helpdesk Administrator, your role will be essential in ensuring these tasks are completed efficiently and on time.

Key Responsibilities:

• Answer Calls and Monitor Emails: Respond promptly to calls and emails from managers requesting cleaning tasks.
• Process and Schedule Tasks: Take details of cleaning requirements and input them into the system, scheduling them appropriately.
• Provide Timescale Updates: Communicate job completion times and advise managers accordingly.
• Prioritize Tasks: Organize and prioritize tasks based on urgency and impact on production.
• Coordinate with Cleaning Staff: Ensure cleaning staff are briefed on tasks and that all requirements are met to the highest standards.

What We’re Looking For:

• Availability: You must be available to work Monday to Friday, 6am to 2pm.
• Experience: Ideally, you will have administrative experience, but we also welcome applicants with a background in customer service.
• Organizational Skills: Strong organizational abilities and attention to detail are essential for managing multiple tasks effectively.
• Communication Skills: Excellent communication skills, both verbal and written, are necessary to liaise with managers and staff.

Please apply immediately if you are interested and are suitable for the role.

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