Helpdesk Coordinator

Are you a problem-solving superstar with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where no two days are the same? If so, we want YOU to join our client’s team as a Property Helpdesk Administrator!

What You’ll Be Doing:

• First Point of Contact: You’ll be the friendly face (or voice) manning our property helpdesk email account, handling maintenance issues and possible complaints with a smile.
• Emergency Support: Taking calls from offices about emergency property maintenance and providing frontline support.
• Organized and Efficient: Logging calls on our property database and booking contractors to tackle problems onsite.
• Follow-Up Pro: Keeping tabs on job progress and ensuring timely resolutions.
• Quote Master: Collating quotes, obtaining sign-offs, and checking and coding invoices for payment.
• Data Guru: Compiling reports using data from our database and handling ad hoc administrative tasks.
• Compliance Champion: Maintaining contracts for all services to our property portfolio and ensuring compliance with regulations.

What We’re Looking For:

• Excellent communication skills
• Strong organizational abilities
• A proactive and positive attitude
• Ability to multitask and prioritize effectively
• Experience in a similar role is a plus

Perks of the Job:

• Flexibility: Enjoy the perfect work-life balance with 3 days remote working and 2 days in the office.
• Growth Opportunities: This temp role has the potential to become permanent.
• Supportive Team: Work with a friendly and supportive team that values your contributions.

Ready to take the next step in your career? Apply now and become a key player in our property management team!