Description

Description
OutThere RPO Ltd was founded in 2012 by our Managing Director. Since then, we’ve evolved from a recruitment process management company into a full-service outsourcing provider, delivering the supporting functions typically found in an integrated HR department. We provide tailored, outsourced HR solutions for businesses of all sizes.

Overall Purpose of the Role

To deliver an outstanding service to all clients, continuously exceeding expectations by providing both transformational and strategic HR support. Reporting directly to the Lead Consultant, your role is to provide seamless, high-quality support across all aspects of the HR function within OutThere and to our client base.

This is an ideal opportunity for a well-rounded HR professional who can balance strategic vision with hands-on delivery. You’ll manage a mix of transactional tasks and generalist responsibilities, while also playing a key role in shaping and implementing creative HR strategies. We’re looking for someone who thrives on enabling change, challenges convention, and brings fresh thinking to help our clients achieve their goals.
Key Responsibilities

To seamlessly onboard new clients and exceed expectations

Establish in month 1 each client’s priority projects/deliverables

Planning and delivery of HR Projects against the pre-agreed timelines

Supporting clients in various strategic areas, principally those involving employee and people development.

Frequent on-site attendance at client locations – adjusting to customer culture and values.

Providing outstanding Generalist and Strategic HR Support to OutThere client base encompassing both transactional and transformational HR.

When providing Employee Relations advice and support ONLY present “Options Based” solutions paired with risk with the ultimate decision being the clients.

Delivery of HR Projects against a pre-agreed HR Project lists and timelines

Time Allocation/Time Management – Accurately Time Logging ALL billable work/tasks against the relevant customer using OutThere’s chosen time/clocking project management software

Frequent attendance at Customer Locations – adjusting to customer culture and values.

Keeping up to date with any relevant legal changes, notifying clients and updating policies as and when required.

Creation and roll out of HR policies and procedures.

HR administration and transactional activities including completion of documentation, legal letters, contracts, etc.

Monitoring and administration of HR Information Systems

Management of employee data electronically

Onboarding activities and exit interviews

Supporting clients in various strategic areas, principally those involving employees and people development.

Creating and delivering training plans to line managers and clients.

Positvely and professionally promoting the OutThere brand

Promote and cross/up sell OutThere services to existing client base

Promote OutThere services amongst your professional network to identify new business opportunities.

To fully embrace and adhere to the OutThere values and behaviours
This list is not exhaustive and may include other reasonable tasks and activities set by the business.

Qualifications & Essentials:

Minimum CIPD Level 5 qualified

Appropriate work based experience within a Generalist HR setting

Appropriate work based experience within a Strategic HR setting

Attention to detail and diligence in completing tasks fully

Strong communication skills and confidence engaging at a senior level